Refund & Return Policy

1. Digital Products and Services

Due to the digital nature of the products and services offered by Veltrix Media LLC, all sales are considered final once payment has been confirmed and access to the product or service has been provided.

2. No Physical Returns

Digital products cannot be returned once delivered or made accessible.

3. Refunds

Refunds are not guaranteed and remain at the sole discretion of Veltrix Media LLC.

A refund request may only be considered in the following cases:

  • duplicate payment
  • technical issue completely preventing access to the service
  • incorrect billing

4. Exclusions

No refunds will be granted in the following situations:

  • change of mind
  • misunderstanding of the product before purchase
  • incompatibility with third-party tools or services
  • failure to use the service after purchase
  • suspension due to violation of the terms of use

5. Processing Time

If a refund is approved, processing may take several business days depending on the payment method used.

6. Fraud and Abuse

Veltrix Media LLC reserves the right to refuse any request considered abusive, fraudulent, or contrary to these conditions.

7. Policy Changes

This policy may be modified at any time without prior notice.